Monday-Friday: 8:00 AM - 6:00 PM PST

Terms of Service

Last updated: December 15, 2024

1. Agreement to Terms

Welcome to LeadRoute Marketing Agency. These Terms of Service ("Terms") govern your use of our website located at leadroute.company (the "Service") operated by LeadRoute Marketing Agency ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Services

LeadRoute Marketing Agency provides comprehensive digital marketing services including but not limited to:

  • Search Engine Optimization (SEO) and Search Engine Marketing (SEM)
  • Social Media Marketing and Management
  • Content Marketing and Strategy Development
  • Pay-Per-Click (PPC) Advertising Campaigns
  • Website Design and Development
  • Email Marketing and Automation
  • Lead Generation and Conversion Optimization
  • Analytics and Performance Reporting

3. User Responsibilities

3.1 Account Registration

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

3.2 Acceptable Use

You agree not to use the Service:

  • For any unlawful purpose or to solicit others to perform such acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or circumvent the security features of the Service

4. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of LeadRoute Marketing Agency and its licensors. The Service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

5. Client Content and Work Product

5.1 Client Materials

Client retains all rights, title, and interest in and to any content, materials, or information provided to us for the purpose of performing services. Client grants us a non-exclusive, royalty-free license to use such materials solely for the purpose of providing services.

5.2 Work Product

Upon full payment, we assign to Client all rights, title, and interest in and to the deliverables created specifically for Client as part of our services, excluding:

  • Pre-existing materials, tools, or methodologies developed by us
  • General knowledge, skills, and experience gained during the engagement
  • Materials created for other clients
  • Our proprietary templates, frameworks, and processes

6. Payment Terms

6.1 Fees and Billing

Client agrees to pay all fees in accordance with the payment terms specified in our service agreements. Payment is due within thirty (30) days of the invoice date unless otherwise specified in writing.

6.2 Late Payments

Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend services for accounts with overdue payments.

6.3 Refund Policy

Refunds are provided in accordance with our Refund Policy. Generally, fees for services are non-refundable once work has commenced, except in cases of our material breach of contract.

7. Confidentiality

We understand that during the course of our business relationship, we may have access to confidential information about your business, including but not limited to business plans, customer lists, financial information, trade secrets, and other proprietary information.

We agree to maintain the confidentiality of such information and not to disclose it to third parties except as required by law or with your prior written consent.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection, use, and disclosure of your personal information.

Our Privacy Policy is available at privacy-policy.php and is incorporated into these Terms by reference.

9. Warranties and Disclaimers

9.1 Service Warranties

We warrant that we will perform our services in a professional and workmanlike manner consistent with industry standards. Your exclusive remedy for breach of this warranty is re-performance of the services or, if we fail to re-perform, a refund of the fees paid for such services.

9.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" AND WE HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

IN NO EVENT SHALL LEADROUTE MARKETING AGENCY, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11. Termination

11.1 Termination by Client

Client may terminate our services at any time by providing thirty (30) days written notice. Client remains responsible for payment of all services performed up to the termination date.

11.2 Termination by Us

We may terminate or suspend our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

11.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law

These Terms shall be interpreted and governed by the laws of the Republic of Philippines, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in Quezon City, Philippines, in accordance with the rules of the Philippine Dispute Resolution Center, Inc. (PDRCI).

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

15. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by LeadRoute Marketing Agency. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused by your use of any such content, goods, or services.

16. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, elements of nature, acts of God, war, terrorism, riots, civil disorders, rebellions, or other causes beyond our reasonable control.

17. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

LeadRoute Marketing Agency

249 Quirino Highway, Baesa, Quezon City, Philippines

Phone: +63 2 8361 1448

Email: [email protected]

Business Hours: Monday-Friday: 8:00 AM - 6:00 PM PST

19. Acknowledgment

BY USING OUR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.