Privacy Policy

1. Introduction

LeadRoute Marketing Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website leadroute.company, use our services, or engage with our marketing activities.

By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services or website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services or create an account
• Subscribe to our newsletters or marketing communications
• Request a consultation or quote
• Participate in surveys, contests, or promotional activities
• Contact us via email, phone, or contact forms
• Engage with our content or services

This personal information may include:

• Name and contact information (email address, phone number, mailing address)
• Company name and position
• Payment information (credit card details, billing address)
• Login credentials and account preferences
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage of our services, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses
• Clickstream data and navigation patterns
• Location information (city, country)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device that help us improve your experience and analyze website usage. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Sending technical notices, updates, security alerts, and support messages
• Responding to your comments, questions, and customer service requests
• Sending marketing communications (with your consent)
• Monitoring and analyzing trends, usage, and activities in connection with our services
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Personalizing and improving your experience on our website
• Complying with legal obligations and protecting our rights

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who assist us in providing our services, such as payment processors, cloud storage providers, marketing platforms, and analytics providers. These service providers are bound by contractual obligations to protect your information.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to enforce our terms and conditions or to protect our rights, privacy, safety, or property.

4.4 Consent

We may share your information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication protocols
• Employee training on data protection practices
• Incident response procedures

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need to use your information, we will take reasonable steps to remove it from our systems and records.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing of your personal information
• Data portability
• Objection to processing of your personal information
• Withdrawal of consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law.

You can also opt out of receiving marketing communications from us by following the unsubscribe instructions included in each communication.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to countries outside your country of residence.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can take steps to remove such information.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to read the privacy policy of every website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by posting the updated Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us using the following information:

13. Legal Basis for Processing (EU Residents)

If you are located in the European Union, our legal basis for collecting and using your personal information will depend on the specific context. However, we typically rely on the following legal bases:

• Performance of a contract (when we need to provide you with services)
• Our legitimate interests (when we need to improve our services or protect our business)
• Your consent (when you opt in to marketing communications)
• Compliance with a legal obligation